Today, in a connected and fast-moving environment, customers expect prompt reactions to their requests. Fast reaction time has become one of the most important factors for successful customer acquisition and retention, especially in highly competitive markets such as banking or telecoms
When users try to open a bank account or request a new service from their ISP, they are often frustrated by the process that is necessary to get the service that they are already willing to pay for. It is a big problem that is becoming more and more annoying with all the real-time interactive technologies surrounding us and got us used to get what we want immediately.
All of this commonly used processes are slower than the user would have liked and in the case of an error, everything has to be redone, doubling the effort for both parties.
Fortunately, there is a safe and reliable solution that can easily make this process fast and reduce the effort for users and the companies. The idea behind it is simple. Most ID documents in US and Europe have a barcode or machine readable zone as do the most passports worldwide for easier scanning. Most users have a phone, tablet or a laptop with a very good camera built in it.
Why not use that to verify user's identity remotely by scanning their ID’s?
BlinkID is also available as a mobile SDK that provides for reading ID documents locally, without the need for sending the data to a server for OCR.
For more details, check out the blinkID web page, or contact us directly to discuss how you can optimize your use case with mobile vision.