Monday, February 6, 2017

Seamless prepaid user registration

In a number of countries, regulators require telecom companies to register their new prepaid users. Before these regulations, the process of purchasing a prepaid SIM was effortless. People would buy them just about anywhere and used them in a few minutes. Today's demand is to make buying a SIM card safe, but remove as much friction as possible to achieve great user experience.

Security vs. UX… and cost

The story is as old as the technology itself. All onboarding processes are essentially a trade-off between smooth user journey and secure processes while keeping it all cost-effective.
Manual input of personal data into a mobile app form just doesn’t cut it for either side. For users, it means a lot of typing. For the Telecoms, on the other hand, it means unreliable data that could lead to noncompliance with regulations or an expensive backend checking process to ensure security.

Machine-based solutions can be effective when it comes to UX and time but are often expensive. However, there is a solution offering a good performance on all three aspects (time, cost and UX) that usually drive the decision.

Simple registration via mobile app

Instead of manually inputting data into the app, a mobile camera can capture all required information in real-time.
Microblink offers software development kit that uses a camera to accurately scan both, SIM card serial number and identity document.

Therefore, for telco sales or their third-party resellers, the registration process can be completed anywhere simply through a mobile app. The SDK can be integrated into any mobile app and operates 100% offline. With no server-side components, the personal and other data remain only on a device.

For countries where data privacy regulations don’t allow taking ID images, SDK can be used to only extract data without ever saving the image in the phone memory or anywhere else.

Challenge us @ #MWC17 Barcelona!

Our technology will be presented at the Mobile World Congress in Barcelona from February 27th to March 2nd. We’ll be happy to demo our solutions and discuss your use-case.
Meet us at Hall 8.0 Stand F21.

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